Policies
RETURNS + EXCHANGES 💔
Any products discounted more than 20% are not eligible for returns.
You can return any other products within 30 days of your order, as long as the product is still in its original, new condition. Email us at orders@sadderday.com with your order # and we'll send you a prepaid return label.
Once we've received your return & verified the condition of the items, we will issue you a refund to the payment method used for the order, or exchange your items if indicated during the return process.
SHIPPING 📦
You can select your shipping speed at checkout. Our standard shipping takes 5 - 10 days, and our priority shipping takes 2 - 3 days.
Orders will typically ship out the same day if placed before 2pm EST. Orders placed after 2pm EST will ship out the next business day.
International orders may take 2 - 4 weeks to be delivered.
LOST PACKAGES 😭
Sadderday is not responsible for lost or stolen packages. We would recommend contacting USPS if you believe your package is lost or stolen.
FREQUENTLY ASKED QUESTIONS
Are your clothes unisex?
Yes! Sadderday is for everyone.
Are your products true to size?
Yes, there are size guides available on each product page.
Do your products shrink?
All of our products are preshrunk to minimize shrinkage. We always recommend hang drying if possible.
When do you restock?
We are currently restocking every two weeks. You can purchase items from an upcoming restock and they will ship as soon as they available.
What's your return policy?
You can return any items within 15 days of their delivery date for a refund or exchange.
Items must be in their original condition. Items discounted more than 20% are not eligible for returns.