Policies

RETURNS + EXCHANGES 💔

Any products discounted more than 20% are not eligible for returns.

You can return any other products within 30 days of your order, as long as the product is still in its original, new condition. Email us at orders@sadderday.com with your order # and we'll send you a prepaid return label.

Once we've received your return & verified the condition of the items, we will issue you a refund to the payment method used for the order, or exchange your items if indicated during the return process.

SHIPPING 📦

You can select your shipping speed at checkout. Our standard shipping takes 5 - 10 days, and our priority shipping takes 2 - 3 days.

Orders will typically ship out the same day if placed before 2pm EST. Orders placed after 2pm EST will ship out the next business day.

International orders may take 2 - 4 weeks to be delivered.

LOST PACKAGES 😭

Sadderday is not responsible for lost or stolen packages. We would recommend contacting USPS if you believe your package is lost or stolen.